We perform both Commercial and Residential Inspections on a daily basis. Out of all of the inspections that we have performed on very few occasions have we not found items of concern that we bring to our clients attention. Some times they are small items such as a loose toilet or a leaky faucet but on many occasions they are of more importance such as wiring issues, roof issues, plumbing issues, etc.
After the inspection is performed, and the report is complete, everything is sent to our client. They then take this information and discuss the findings with their realtor. Together they approach the seller and discuss what items will, and will not, be corrected prior to the purchase of the property. On many occasions the seller agrees to repair certain items especially if they are of a Safety, Health or Structural nature.
So, after the repairs have been made (or the buyer is told they have been made) what happens? Do you, as the buyer, simply take the word of the seller? Do you inspect the items that were to be repaired yourself? Do you take the word of the contractor that was supposed to have made the repairs? We recommend that you contact the person that originally inspected the property and have the perform a ReInspection.
You paid the money to have the initial inspection performed for the safety of yourself, and your family. Why would you take the word of anyone else that the repairs have been made in a professional and safe manner? Contact your original inspector. Ask them if they perform re-inspections. Most professional inspectors do provide this service for a minimal fee. Your inspector should have pictures that were taken when the defect was found that they can compare after the repair has been made. They will have notes they made as well as the recommendations to review. They will know better than anyone what and how the repair should have been made.
Monday, June 6, 2011
Sunday, May 15, 2011
Monday, April 4, 2011
Is Your Home Inspector Client Friendly?
Does your Home Inspector, or Commercial Property Inspector, have and provide the tools that it requires to be Client friendly for all of your clients?
I ask this question because it seems that there are a lot of us out there that are not. Now, I don't mean are they friendly either in person or over the phone when speaking with your clients. I mean do they possess, or are they willing to educate themselves enough to possess, the small amount of items that it takes to work with clients that are not in the immediate area?
As both a Residential Home Inspector, and a Commercial Property Inspector, I have found that a large amount of my clients are from out of town. Actually, these days it seems that more and more of my Residential clients are relocating from other states. The economy I am certain has a lot to do with it. The last residential client I performed an inspection for was from LA and is purchasing a home here in Denver. So, does your inspector have the ability to work with these types of clients? Do they have the tools necessary to get contracts signed online? Can they send, or receive, faxes if necessary? Once the inspection is complete can they get the inspection to the client in a timely manner?
This is the age of immediate gratification. People want, what they want, as quickly as they can get it and in the easiest way that they can get it. With this in mind we have taken several steps to assure that we can meet all of our/your clients needs.
We use a service, EchoSign, so that all of our clients can sign their inspection contracts online. This keeps people from having to have a way to print, sign, scan and email the contract back to us. We also have an 866 fax line just incase they are in an office where printing and faxing a contract is the easiest method for them. We generate, and send, our inspection reports online. This assures that both the client, and agent if needed, can get their report as soon as we complete it. We have even decided to begin providing a short video, just a couple of minutes, that touches on the main items of concern that we found in the home. This really impresses the client and helps them to feel comfortable when they cannot be present during the inspection.
So, what does your inspector do to assist you in assisting your out of town clients?
Chuck Forman
Forman Inspection Services, LLC
720-988-3387
www.formaninspectionservices.com
"We Investigate and Educate"
I ask this question because it seems that there are a lot of us out there that are not. Now, I don't mean are they friendly either in person or over the phone when speaking with your clients. I mean do they possess, or are they willing to educate themselves enough to possess, the small amount of items that it takes to work with clients that are not in the immediate area?
As both a Residential Home Inspector, and a Commercial Property Inspector, I have found that a large amount of my clients are from out of town. Actually, these days it seems that more and more of my Residential clients are relocating from other states. The economy I am certain has a lot to do with it. The last residential client I performed an inspection for was from LA and is purchasing a home here in Denver. So, does your inspector have the ability to work with these types of clients? Do they have the tools necessary to get contracts signed online? Can they send, or receive, faxes if necessary? Once the inspection is complete can they get the inspection to the client in a timely manner?
This is the age of immediate gratification. People want, what they want, as quickly as they can get it and in the easiest way that they can get it. With this in mind we have taken several steps to assure that we can meet all of our/your clients needs.
We use a service, EchoSign, so that all of our clients can sign their inspection contracts online. This keeps people from having to have a way to print, sign, scan and email the contract back to us. We also have an 866 fax line just incase they are in an office where printing and faxing a contract is the easiest method for them. We generate, and send, our inspection reports online. This assures that both the client, and agent if needed, can get their report as soon as we complete it. We have even decided to begin providing a short video, just a couple of minutes, that touches on the main items of concern that we found in the home. This really impresses the client and helps them to feel comfortable when they cannot be present during the inspection.
So, what does your inspector do to assist you in assisting your out of town clients?
Chuck Forman
Forman Inspection Services, LLC
720-988-3387
www.formaninspectionservices.com
"We Investigate and Educate"
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